How do I choose the correct size when purchasing a headscarf?
If you are shopping for an adult:
Either wide or slim headscarves are suitable for an adult. Most people opt for the standard length unless you prefer a little extra length to create a little bow or you have a lot of hair.
If you are shopping for a child:
Either wide or slim headscarves are suitable for children of all ages. Our standard length is usually a preferred length for a young child. If you would like to tie your scarf into a bow, the slim scarf makes that a little easier than the wide. The wide looks adorable on a child of any age when tied twice into a knot.
How do I choose the correct size when purchasing a turban twist headband?
Measure your head, using a tape measure, roughly around where you would like your headband to sit. From the nape of your neck to just above your hairline is the traditional way to wear a twist headband.
I am in-between sizes, what should I do? This is personal preference really, but we would generally suggest choosing the size closest to your measurement. For example, if you are 21.75" choose 22". If you are 21.25" choose 21".
Of course, we cannot guarantee a perfect fit as everyone's head shape is different. Please take extra care when measuring.
How will my order be packaged?
We take great care to ensure that every item you order from Dandy Lane is safe during delivery. Your accessories will be beautifully presented in a box with tissue paper, perfect for gifting if you wish.
How long will my order take to be dispatched?
We make every effort to get your order to you as quickly as possible. We aim to dispatch orders between 7 - 14 days after purchase as all items are currently made-to-order. During quieter times your order may be with you a little quicker.
How long will my order take to arrive once it has been dispatched?
All orders will be dispatched within 7-14 days after purchase due to the handmade nature of the items. Delivery times vary depending upon which shipping option you choose during checkout. For the UK this can be between 1 - 4 working days after dispatch. For international orders, 5 - 10 working days after dispatch.
For more information please see our shipping policy.
I am outside of the U.K. Will I be charged customs fees?
Orders travelling outside the U.K. may be subject to customs charges or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel, we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country so please do get in touch with your local customs office for further information before placing your order.
Shipping costs will be applied during checkout.
Are all items handmade?
The majority of our products are handmade in our studio, unless stated within the description of the item.
What payment methods do you accept?
We currently accept PayPal, Shopify Payments, Google Pay and Shop Pay. We accept all major credit and debit cards such as Visa, Visa Electron, MasterCard, Maestro and American Express.